Shipping policy

Shipping Policy


Processing time

All orders, UK and international, are processed within 1 working day. Orders placed on weekends or public holidays are processed on the next working day.


Shipping time

  • Standard UK delivery: 2–3 working days
  • International delivery: 5-14 working days

All times are counted after dispatch. Orders are processed within 1 working day. International delivery times are estimates and may vary depending on the destination, customs checks and courier delays.


Shipping costs

UK delivery Standard UK delivery is £3.99, and it's free on orders of £50 or more. Most UK orders arrive within 2–3 working days after dispatch.

International delivery We ship worldwide:

  • EU countries: £14.99
  • Rest of the world (including the US, Canada, Australia, UAE and more): £23.99

International delivery times vary by destination and courier. Customs duties or import taxes may apply in some countries and are the customer's responsibility.


Order tracking

Once your order has been dispatched, you may receive tracking details (where available) so you can follow your delivery.


Delivery notes

  • Please make sure your delivery address is correct at checkout. We aren't responsible for delays caused by incorrect address details or missed delivery attempts. Delivery times may vary slightly during busy periods or because of courier delays.

Need help?

If you have any questions about your order, feel free to contact us on:

WhatsApp: +44 7419941660. Email: info@shoerack.co

 

We’re here to help.