Contact information
Contact us
We’re here to help. Whether you have a question about your order, need more details about a product, or just want to get in touch, feel free to reach out.
Get in touch
General Inquiries:
Phone: +44 7419941660
Email: info@shoerack.co
Bundles:
Email: bundles@shoerack.co
Support - Refunds & Returns:
Email: support@shoerack.co
Sales/Wholesale:
Email: sales@shoerack.co
Social/Collaborations:
Email: hello@shoerack.co
WhatsApp: +44 7419941660
We aim to respond to all enquiries as quickly as possible.
Customer support
For quicker assistance, please include:
- Your order number (if applicable)
- A brief description of your query
This helps us assist you more efficiently.
Support hours
We aim to respond within 24 hours during working days.
Response times may vary slightly during busy periods.
Returns & enquiries
If you’re contacting us about a return or issue with your order, please include:
- Clear photos (if applicable)
- A short explanation of the issue
This will help us review and resolve your request faster.
Before you contact us
You may find answers to common questions in our:
- Shipping Policy
- Returns & Refunds Policy
